Frequently Asked Questions
Are you a licensed bakery?
Yes, even though we are a home-bakery, we are fully licensed by the Ohio Department of Agriculture. We operate in a pet-free, smoke-free environment.
Do you serve gluten-free or sugar-free products?
Yes, we offer gluten-free cakes/cupcakes, gluten-free sugar cookies, and gluten-free oatmeal cookies. We also offer sugar-free cakes/cupcakes.
Do you offer discounts on large orders?
Yes, we are always willing to negotiate reasonable prices for our loyal customers! Orders of 5 dozen of a specific item (chocolate pretzels, cupcakes, etc.) are offered with a 10% discount. Order must be for 5 dozen or more of one item (for example: cannot combine 3 dozen chocolate pretzels and 2 dozen chocolate chip dipped cookies for a discount, it must be 5 dozen of the same item). Excludes decorated sugar cookies.
Do you offer gift certificates?
Yes, gift certificates can be purchased at a $15, $25, or other quantity of your choice.
Do you offer gifts for fundraisers/charities?
Here at Cleveland Sweets, we like to give back to our community whenever we can. If you are in need of a gift certificate or other item for a charity, please contact us at , via Facebook, or via call/text at (216) 584-8494.
Do you deliver?
Free delivery is available within a 10 mile distance from North Ridgeville, OH. Deliveries that are further away are subject to a delivery fee. Pickup options are available.
How far in advance should I place my order?
Everyday orders should be placed 7 days in advance or as soon as you know the date of your event, with larger orders and weddings at least two weeks to a month in advance. Last minute orders may be accommodated on a case by case basis, and are subject to a rush fee based on the order.
Do you make cakes with licensed characters?
Due to copyright laws, Cleveland Sweets is unable to replicate a licensed image (ie: Disney characters, super heroes, etc.). We can, however, create a beautiful cake for you with a figurine or action figure toy.
Can your products be purchased in store?
Our CLE sugar cookies are available at Cleveland In A Box in the 5th Street Arcade in Downtown Cleveland, as well as on their website. A variety of our desserts are sold at a small permanent pop-up installation at the Nails216 loft at the Salon Lofts in Westlake.
What's the best way to contact you for inquiries/orders?
We can be reached through a variety of channels:
(216) 584-8494 (call or text)
Unfortunately, we are unable to take orders through our website at this time.